Iriss

Electrical Maintenance Training for the Next Generation of Professionals

October 22, 2025

In this article:

The reliability gap isn’t just about technology, but about people as well. This post explains how workforce shortages and skills attrition pose challenges to electrical maintenance programs. We will also discuss how strategic training and tech adoption can fill the gap. We’ll cover the role of technology in training, apprenticeship and mentoring models, and IRISS’s own training offerings in condition-based maintenance tools.

What Is Electrical Maintenance Training?

Electrical maintenance training provides technicians, electricians, engineers, and other qualified personnel with the knowledge and practical skills needed to inspect, test, maintain, troubleshoot, and repair electrical equipment safely.

The training can cover everything from electrical fundamentals and equipment operation to advanced condition monitoring techniques. Depending on the employee’s responsibilities, a program may include:

  • Electrical safety and hazard awareness
  • Lockout/tagout procedures
  • Electrical drawings and schematics
  • Inspection and testing methods
  • Preventive and condition-based maintenance
  • Troubleshooting and fault diagnosis
  • Infrared thermography
  • Ultrasound inspection
  • Partial discharge detection
  • Vibration analysis
  • Maintenance documentation
  • Compliance with applicable standards and workplace procedures

Electrical maintenance training should be specific to the equipment, hazards, tools, and tasks an employee is expected to encounter. NFPA 70B states that qualified personnel responsible for electrical maintenance should be trained in the relevant maintenance tasks, test methods, test equipment, personal protective equipment, and hazards associated with the systems they service.

Training should also continue throughout a professional’s career. Electrical systems, inspection technologies, safety requirements, and maintenance practices change over time. Regular training helps personnel maintain competency and adapt to new responsibilities.

Workforce Challenges in Electrical Maintenance

Operations across all industries are facing a steep attrition of experienced electrical maintenance professionals. As many seasoned technicians approach retirement, fewer professionals are on hand to mentor the next wave. Compounding this is the growing complexity of electrical systems: modern switchgear, infrared diagnostics, ultrasound ports, IoT-enabled sensors, and compliance pressures all demand a new skill set.

This situation is more than a human resources challenge; it’s an operational risk. Without skilled personnel, even the best condition-based maintenance systems and tools will underperform. Failures may go undetected or misdiagnosed, safety noncompliance escalates, and downtime becomes more frequent.

Essential Skills Every Electrical Maintenance Professional Should Develop

Electrical maintenance professionals need a combination of technical knowledge, practical ability, safety awareness, and problem-solving skills. A technician may understand electrical theory, but that knowledge must be supported by the ability to apply it safely under real operating conditions.

Electrical Safety

Safety is the foundation of electrical maintenance. Professionals must understand shock hazards, arc flash hazards, approach boundaries, energy isolation, grounding, personal protective equipment, and the limitations of their qualifications.

Personnel who work on or near electrical equipment must know when equipment should be de-energized and how to establish an electrically safe work condition. OSHA requires qualified personnel working on electrical equipment to understand the equipment, the hazards involved, appropriate protective measures, and the correct use of insulated tools and protective equipment.

Lockout/Tagout

Technicians must be able to identify every energy source, isolate equipment, apply locks and tags, release or control stored energy, and verify that the equipment is de-energized before work begins.

Simply operating a switch or pressing a stop button is not enough. Energy isolation must prevent unexpected startup, re-energization, or the release of stored energy while maintenance is being performed.

Electrical Testing and Measurement

Electrical maintenance professionals should be competent in selecting and using test equipment such as:

  • Digital multimeters
  • Clamp meters
  • Insulation resistance testers
  • Ground resistance testers
  • Power quality analyzers
  • Thermal cameras
  • Ultrasound instruments
  • Partial discharge testing equipment

Training must cover more than operating the instrument. Technicians should understand what is being measured, how the equipment should be connected, what limitations may affect the result, and how to interpret the data safely.

Reading Electrical Drawings

Single-line diagrams, wiring diagrams, control schematics, panel schedules, and equipment documentation help technicians understand how a system is designed and how its components interact.

The ability to read these documents can make troubleshooting faster and reduce the risk of isolating the wrong circuit or replacing the wrong component.

Troubleshooting

Effective troubleshooting requires a structured process. Technicians must learn how to:

  1. Define the problem.
  2. Review operating history and available data.
  3. Identify possible causes.
  4. inspect and test the system safely.
  5. Confirm the cause before making repairs.
  6. Verify correct operation after the work is complete.
  7. Document the findings and corrective action.

Replacing parts without identifying the underlying cause can waste time and allow the same fault to return.

Condition Monitoring

Modern electrical maintenance increasingly depends on detecting changes in equipment condition before they develop into failures. Professionals should understand how to use inspection technologies such as infrared thermography, ultrasound, partial discharge detection, visual inspection, and continuous monitoring sensors.

They must also know how to distinguish an actual anomaly from a misleading reading caused by load, environmental conditions, emissivity, background reflections, instrument settings, or inconsistent inspection methods.

Communication and Documentation

Maintenance findings must be communicated clearly. Inspection records should identify the asset, operating conditions, measurements, observations, severity, supporting images, recommended actions, and follow-up requirements.

Good documentation creates an equipment history that can be used to identify recurring problems, compare current conditions with previous inspections, support maintenance decisions, and demonstrate that required work has been completed.

Types of Electrical Maintenance Training

Electrical maintenance training can be delivered in several formats. The most effective programs usually combine classroom instruction, practical exercises, supervised field experience, and periodic competency assessments.

Foundational Electrical Training

Foundational training introduces basic electrical concepts, including:

  • Voltage, current, resistance, and power
  • AC and DC systems
  • Series and parallel circuits
  • Three-phase power
  • Electrical components
  • Motors and transformers
  • Distribution systems
  • Electrical drawings
  • Basic testing methods

This training creates the technical base needed before employees progress to more complex maintenance tasks.

Electrical Safety Training

Safety training addresses the hazards associated with electrical work and the procedures used to control them. Topics may include:

  • Shock and arc flash hazards
  • Electrical safe work practices
  • Lockout/tagout
  • Establishing an electrically safe work condition
  • Personal protective equipment
  • Test instrument safety
  • Emergency response
  • Job planning and risk assessment

The content should reflect the employee’s assigned responsibilities and level of exposure.

Equipment-Specific Training

Different types of equipment require different inspection and maintenance procedures. Equipment-specific training may cover:

  • Switchgear and switchboards
  • Motor control centers
  • Transformers
  • Circuit breakers
  • Protective relays
  • Variable frequency drives
  • Uninterruptible power supplies
  • Batteries and energy storage systems
  • Generators
  • Motors
  • Control panels
  • Renewable energy equipment

This training should address normal operation, common failure modes, required maintenance tasks, applicable test methods, and manufacturer recommendations.

Inspection Technology Training

Inspection technology training teaches personnel how to collect and interpret condition data. It may include infrared thermography, ultrasound, partial discharge testing, vibration analysis, electrical testing, and remote condition monitoring.

Instrument training alone is not sufficient. Personnel must understand the physical principles behind the technology, the variables that affect readings, and the appropriate response when an anomaly is found.

Apprenticeship and On-the-Job Training

Apprenticeships combine technical instruction with paid, supervised field experience. Trainees gradually perform more complex work as they demonstrate the required knowledge and ability.

On-the-job training is especially important in electrical maintenance because equipment configurations and operating environments vary widely. However, the program should be structured. Allowing a new employee to follow an experienced technician without defined objectives, documented competencies, or regular assessment can leave major skill gaps.

Refresher and Continuing Education

Training should not end when a qualification or certificate is awarded. Refresher training helps employees maintain important skills and correct unsafe habits before they become accepted practices.

Continuing education may also be needed when:

  • New equipment is installed
  • Work procedures change
  • New inspection tools are introduced
  • An employee takes on additional responsibilities
  • An audit identifies a competency gap
  • An incident or near miss occurs
  • Regulations or standards are updated
  • An employee has not performed a task for an extended period

Certification-Based Training

Certification programs can provide a structured learning path for specialized disciplines such as infrared thermography, ultrasound, vibration analysis, and partial discharge testing.

Certification can demonstrate that a person has completed a defined course and passed an assessment. However, employers must still determine whether the individual is competent and qualified to perform a particular task on their specific equipment.

Benefits of Electrical Maintenance Training

Electrical maintenance training supports more than professional development. It directly affects workplace safety, equipment reliability, maintenance efficiency, and operational performance.

Safer Work Practices

Properly trained personnel are better prepared to identify hazards, select appropriate controls, follow energy isolation procedures, and recognize when a task exceeds their qualifications.

Training also helps employees understand why a procedure is required. This reduces the likelihood that important safety steps will be treated as unnecessary delays.

Earlier Detection of Equipment Problems

Technicians who understand electrical failure modes are more likely to recognize warning signs such as:

  • Abnormal heat
  • Unusual sound
  • Electrical discharge activity
  • Loose or damaged connections
  • Insulation deterioration
  • Corrosion
  • Moisture intrusion
  • Overloading
  • Voltage imbalance
  • Repeated nuisance tripping

Earlier detection gives the maintenance team more time to evaluate the problem, obtain parts, schedule repairs, and reduce the likelihood of unplanned downtime.

More Accurate Inspections

An inspection tool is only as effective as the person using it. Training helps technicians collect consistent data, understand instrument limitations, and avoid inaccurate conclusions.

For example, a thermal image may appear to show a serious temperature difference, but the reading could be influenced by emissivity, reflected energy, load, viewing angle, distance, or an incorrect camera setting. A trained thermographer knows how to evaluate these variables before recommending corrective action.

Faster Troubleshooting

Structured troubleshooting skills help technicians identify the actual cause of a problem rather than relying on guesswork. This can shorten repair time, reduce unnecessary component replacement, and prevent repeated failures.

Consistent Maintenance Across the Organization

Without a standardized training program, different technicians may inspect identical equipment in completely different ways. This makes results difficult to compare and can lead to important steps being missed.

Training establishes common methods, terminology, acceptance criteria, documentation requirements, and escalation procedures across teams, shifts, and facilities.

Better Use of Maintenance Technology

Organizations invest in thermal cameras, ultrasound instruments, sensors, maintenance software, inspection windows, and other technologies to improve reliability. Those investments cannot deliver their full value unless employees know how and when to use them.

Training connects the technology to the maintenance process. It helps personnel understand how to collect useful data, interpret results, report findings, and convert an observation into an appropriate maintenance action.

Stronger Knowledge Transfer

A structured training program captures knowledge that might otherwise leave the organization when experienced employees retire or move to another role.

Mentoring, documented procedures, task qualification, equipment histories, and formal learning paths help turn individual experience into organizational capability.

Improved Employee Development and Retention

Employees are more likely to see a future within an organization when they have opportunities to build skills, earn credentials, take on advanced responsibilities, and progress into technical or leadership roles.

Training can also help employers develop qualified personnel internally rather than relying entirely on an increasingly limited external labor market.

Technology as a Training Accelerator

Training for new or mid-level personnel once relied heavily on time in the field, hands-on mentorship, or classroom theory. But technology now enables more efficient, scalable, and safer training pathways:

  • Blended learning models: IRISS offers S.M.A.R.T. Training in both online modules and on-site sessions, giving flexibility in pacing and location.
  • Certifications & credentials: Training tied to formal credentials (e.g. Level 1 Infrared, Level 1 Ultrasound) gives professionals tangible proof of skills. IRISS’s Level 1 Infrared course is designed to meet ISO 18436-7 and ASNT standards.

Technology doesn’t replace mentoring. It amplifies it. It allows trainees to build confidence before touching live systems, reduces the risk of expensive mistakes, and accelerates the learning curve.

Apprenticeships, Mentoring, and Structured Programs

No technology can fully substitute human guidance. Apprenticeship and mentoring programs remain essential. Best practices for these include:

  • Pairing a new technician with a senior mentor who gradually releases responsibility as competencies are demonstrated.
  • Building structured curricula: e.g. beginner tasks (inspection documentation, equipment tours), intermediate tasks (closed-panel IR/ultrasound scanning), advanced tasks (interpretation, anomaly escalation).
  • Using IRISS’s Installer Instructional Course, which teaches how to install IR windows and ultrasound ports properly, including emissivity/transmissivity calculations.
  • Encouraging rotation across related systems, including power distribution, thermal imaging, and sensors. This is valuable in providing technicians with cross-disciplinary experience.
  • Tracking progress via digital tools (e.g. E Sentry logs), tying training milestones to performance metrics and reliability KPIs.

When training is structured and progressive, organizations build deep technical bench strength rather than only relying on a few experts.

IRISS Training Initiatives

IRISS provides S.M.A.R.T. Training, which covers infrared, ultrasound, vibration, safety practices, and condition monitoring principles. Its flexible formats allow online, in-person, or hybrid delivery, tailoring to differing learner and operational needs.

Additionally, IRISS supports Installer Instructional Courses to help users correctly install IR windows and ultrasound ports, a critical skill for upgrading your reliability and safety programs.

The Training Investment

High-quality training is an important part of an effective condition-based maintenance program. Here’s why:

  1. Reduced risk and liability: Well-trained technicians make safer decisions, lowering arc-flash exposure, misdiagnoses, or safety incidents.
  2. Faster ROI: Tech adoption (IR windows, ultrasound ports, E Sentry) only yields value if used properly, and training ensures peak utilization.
  3. Lower turnover and talent attraction: Demonstrating a commitment to professional development helps retain and attract top technical talent in a competitive labor market.
  4. Scalable capacity: Instead of relying on a few experts, training builds a resilient, distributed skill base across shifts and sites.
  5. Operational reliability: Skills in advanced diagnostics (IR, ultrasound, sensor integration) directly reduce unplanned downtime.

When adopting a condition-based maintenance strategy, the return on training is exponential: better decisions, safer work, fewer breakdowns, and a stronger culture.

IRISS S.M.A.R.T Training

Choosing the Right Electrical Maintenance Training Program

The right training program depends on the employee’s current abilities, assigned tasks, equipment, industry, and operating environment. A general electrical course may provide useful background, but it may not prepare someone to inspect medium-voltage switchgear, interpret partial discharge data, or perform infrared surveys.

Consider the following factors when evaluating a program.

Start With the Required Tasks

Identify what the employee will be expected to do after the training. A useful objective should be specific, such as:

  • Perform a closed-panel infrared inspection
  • Follow the facility’s lockout/tagout procedure
  • Use an insulation resistance tester correctly
  • Inspect a motor control center for signs of deterioration
  • Interpret ultrasound data from electrical equipment
  • Document and escalate an abnormal condition

Training should be built around demonstrated job competency, not attendance alone.

Match the Course to the Employee’s Experience

A beginner may need electrical fundamentals and safety training before learning advanced diagnostic techniques. An experienced electrician may need specialized instruction in condition monitoring, data interpretation, or a particular type of equipment.

Placing everyone in the same course regardless of experience can leave beginners overwhelmed and advanced personnel unchallenged.

Look for Practical Exercises

Electrical maintenance is a practical discipline. Trainees should have opportunities to use the tools, inspect representative equipment, interpret realistic data, and work through common scenarios.

Hands-on exercises also give instructors an opportunity to identify mistakes that may not become apparent during a written test.

Evaluate the Instructor’s Experience

Effective instructors should understand both the subject and its field application. They should be able to explain how inspection methods are affected by loading, equipment design, environmental conditions, safety restrictions, and maintenance history.

Review Standards and Safety Content

The program should reflect applicable regulations, consensus standards, manufacturer instructions, and site-specific procedures. It should clearly distinguish between what a trainee may understand academically and what that person is qualified or authorized to perform in the workplace.

Confirm How Competency Is Assessed

A certificate of attendance confirms that someone was present. It does not necessarily confirm that the person can perform the task correctly.

A stronger program may include:

  • Written assessments
  • Practical demonstrations
  • Field assignments
  • Instructor observation
  • Documented task sign-off
  • Periodic reassessment
  • Supervised application after the course

Consider Delivery Format

Training may be provided in person, online, on-site, or through a blended format.

Online training can be effective for theory, preparation, and refresher content. In-person and on-site training are often better suited to practical tasks, equipment-specific instruction, and competency demonstrations. A blended program can combine the flexibility of online learning with supervised hands-on experience.

Plan for Continued Development

A single course should be part of a larger development plan. Consider what training, mentoring, field experience, or certification will follow the initial program.

A clear progression from foundational skills to advanced responsibilities helps the organization build long-term technical capability.

Key Takeaways

  • Workforce attrition and system complexity demand a new training paradigm.
  • Technology-fueled tools accelerate learning while reducing risk.
  • Apprenticeship, mentoring, and structured curricula remain core to developing deep expertise.
  • IRISS’s S.M.A.R.T. Training and Installer Instructional courses provide critical, standards-aligned education.
  • Training is a strategic investment in safety, reliability, and talent retention.

​​Empowering the Workforce Behind the Technology

In an era where electrical reliability is mission-critical, organizations must invest not just in hardware, but in people. Training the next generation of electrical maintenance professionals ensures that your technology investments pay off, operations stay safe, and your workforce thrives.

Industries That Benefit from Electrical Maintenance Training

Any organization that depends on electrical equipment can benefit from a trained maintenance workforce. The consequences of an electrical failure differ between industries, but the need for safe, reliable power remains consistent.

Manufacturing

Manufacturing facilities depend on motors, drives, control panels, switchgear, transformers, and automated production equipment. Electrical failures can interrupt production, damage materials, and delay customer orders.

Power Generation and Utilities

Power plants, substations, renewable energy facilities, and utility networks contain complex equipment that must operate under demanding conditions. Personnel need specialized knowledge of high-energy systems, protective devices, testing methods, and inspection technologies.

Data Centers

Data centers require continuous power to support servers, cooling systems, uninterruptible power supplies, generators, switchgear, and power distribution units. Electrical maintenance training helps teams identify developing problems without compromising system availability.

Healthcare

Hospitals and healthcare facilities rely on electrical systems to support life safety equipment, diagnostic technology, operating rooms, environmental controls, communications, and emergency power systems. Maintenance personnel must understand both reliability requirements and the risks associated with service interruption.

Food and Beverage

Food production facilities use electrical equipment for processing, refrigeration, packaging, conveying, and sanitation. Failures can stop production, damage temperature-sensitive products, and create food safety concerns.

Oil, Gas, and Petrochemical Operations

Electrical maintenance in these environments may involve hazardous locations, harsh operating conditions, specialized equipment, and strict safety procedures. Training must address both electrical hazards and the surrounding process risks.

Mining and Metals

Mining, steel, and metal-processing operations use large motors, conveyors, furnaces, substations, and heavy electrical equipment. Dust, vibration, heat, moisture, and demanding duty cycles can accelerate equipment deterioration.

Transportation and Infrastructure

Airports, rail systems, ports, water treatment facilities, and public infrastructure depend on electrical distribution, controls, pumps, lighting, communications, and backup power. Trained personnel help maintain essential services and respond effectively when abnormalities occur.

Commercial Buildings

Office buildings, distribution centers, retail facilities, hotels, and educational campuses contain switchboards, transformers, emergency systems, HVAC equipment, elevators, and other critical electrical assets.

Routine inspections and properly planned maintenance can reduce energy waste, improve equipment performance, and limit disruptions to building occupants.

Partner with IRISS to Build Your Future Workforce

Training today’s technicians is an investment in tomorrow’s reliability. IRISS partners with organizations worldwide to deliver hands-on, standards-based education in thermography, ultrasound, and electrical safety. Training includes on-site, online, or hybrid options. Contact IRISS to learn about training that aligns with your team’s skill levels, compliance goals, and long-term asset strategy.

Frequently Asked Questions

What is electrical maintenance training?

Electrical maintenance training teaches personnel how to inspect, test, troubleshoot, maintain, and repair electrical equipment safely. Programs may include electrical theory, safety procedures, lockout/tagout, equipment operation, testing, condition monitoring, maintenance planning, and documentation.

The required content depends on the equipment and tasks the employee will perform. Training should be supported by practical experience and a documented assessment of competency.

How do you become an electrical maintenance technician?

The exact pathway varies by employer and location, but it commonly includes:

  1. Earning a high school diploma or equivalent.
  2. Completing technical education, an apprenticeship, or an employer-based training program.
  3. Building supervised on-the-job experience.
  4. Learning applicable electrical codes and safety procedures.
  5. Developing troubleshooting and test instrument skills.
  6. Completing any required licensing or certification.
  7. Receiving equipment-specific and task-specific training.

Some technicians begin through an electrician apprenticeship, while others complete a technical certificate or associate degree before entering an industrial maintenance role.

What are the three types of electrical maintenance?

Electrical maintenance is often grouped into three broad categories:

Corrective maintenance is performed after a fault or failure has occurred. The objective is to restore the equipment to an acceptable operating condition.

Preventive maintenance is performed at scheduled intervals based on time, usage, or manufacturer recommendations. Tasks may include cleaning, tightening, lubrication, testing, and component replacement.

Condition-based maintenance uses inspections, measurements, operating data, and equipment condition to determine when maintenance is needed. Examples include infrared thermography, ultrasound, partial discharge monitoring, vibration analysis, and electrical testing.

Some organizations use different terminology or divide these categories further.

What comes under electrical maintenance?

Electrical maintenance can include:

  • Visual inspections
  • Cleaning and contamination control
  • Connection and termination checks
  • Circuit breaker maintenance
  • Transformer inspection and testing
  • Motor and drive maintenance
  • Insulation testing
  • Grounding system testing
  • Relay and protective device testing
  • Battery and uninterruptible power supply maintenance
  • Infrared inspections
  • Ultrasound inspections
  • Partial discharge testing
  • Power quality measurements
  • Troubleshooting and repairs
  • Component replacement
  • Maintenance documentation
  • Verification after corrective work

The exact scope depends on the equipment, voltage level, operating environment, and maintenance strategy.

What do you do in electrical maintenance?

Electrical maintenance professionals inspect equipment, identify deterioration, test components, diagnose faults, perform planned maintenance, replace defective parts, verify repairs, and document their work.

They may also analyze inspection trends, plan shutdown activities, respond to equipment failures, maintain maintenance records, support safety programs, and recommend changes that improve reliability.

What are the five common types of electrical maintenance?

A five-category model commonly includes:

  1. Reactive maintenance: Work performed in response to an unexpected failure.
  2. Corrective maintenance: Work performed to correct a known defect before or after it causes failure.
  3. Preventive maintenance: Scheduled work intended to reduce the probability of failure.
  4. Condition-based maintenance: Work initiated by evidence showing that equipment condition has changed.
  5. Proactive maintenance: Work focused on eliminating recurring causes of failure through design changes, improved installation, better operating practices, or other long-term corrections.

Terminology varies between organizations. For example, some treat reactive and corrective maintenance as the same category, while others include predictive maintenance as a separate type. IRISS generally uses condition-based maintenance to describe decisions based on actual equipment condition.

What are the four rules of electrical maintenance?

There is no single, universally recognized set of “four rules” covering every electrical maintenance task. However, four practical principles apply across most electrical maintenance programs:

  1. Plan the work. Understand the equipment, task, hazards, energy sources, procedures, and required tools before work begins.
  2. De-energize whenever possible. Establish and verify an electrically safe work condition before performing maintenance.
  3. Use qualified personnel. Employees should only perform work for which they have the necessary knowledge, training, authorization, and demonstrated skills.
  4. Inspect, test, and document. Verify equipment condition, record the results, complete corrective actions, and confirm that the equipment is safe to return to service.

OSHA requires de-energized electrical equipment to be locked or tagged as appropriate, and a qualified person must test exposed circuit elements to verify that they are de-energized.

How long does it take to become a maintenance electrician?

The timeline depends on the training route, licensing requirements, previous experience, and the complexity of the work.

In the United States, most electricians learn the trade through a four- or five-year apprenticeship that combines technical instruction with paid on-the-job training.

A technical school program may take less time, but graduates will still require supervised field experience before they can independently perform many electrical maintenance tasks. Additional training may also be required for industrial systems, medium-voltage equipment, hazardous locations, infrared thermography, ultrasound, partial discharge, or other specialized responsibilities.

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Need help? Want more information?

No matter the size of your organization, we’ll work with you to create the perfect plan that aligns with your goals and budget. Explore how IRISS solutions can transform your operations by providing unparalleled features and benefits. Contact us today to get started with a personalized quote!

Need help? Want more information?

No matter the size of your organization, we’ll work with you to create the perfect plan that aligns with your goals and budget. Explore how IRISS solutions can transform your operations by providing unparalleled features and benefits. Contact us today to get started with a personalized quote!

Need help? Want more information?

No matter the size of your organization, we’ll work with you to create the perfect plan that aligns with your goals and budget. Explore how IRISS solutions can transform your operations by providing unparalleled features and benefits. Contact us today to get started with a personalized quote!

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