Quality Policy

SCOPE

IRISS, located at 10306 Technology Terrace, Bradenton, FL, maintains the scope of Provider of Electrical Maintenance Safety Devices and Solutions. IRISS has implemented and includes all processes and activities within QMS (ISO 9001:2015) & EMS (ISO 14001:2015).OBJECTIVES

 Understand the market dynamics of the region, customer needs and expectations and continuously improve our service to facilitate the growth of Predictive Maintenance Market.

 Develop our technology and infrastructure continuously to be on par with the latest available technology in order to meet our customers’ expectations and the ever-changing demands of the Predictive Maintenance Market.

 Provide a high level of service to our customers with as minimum cause for complaints as possible

 Ensure that when complaints are received, they will be attended to in a timely manner with a view to eliminate the root cause and prevent recurrence.

 Acquire and retain the highest caliber personnel, and maintain a healthy constructive work environment that enables such personnel to produce optimal output

 Comply with the applicable requirements and continual improvement of Quality Management System (QMS).